Ville De Mont Mountain Resort

The view from the pool and villa were amazing, and made the stay worthwhile. The bed and villa was comfortable, and had everything we needed, styled well. The breakfast was exceptional!

I recently had the pleasure of staying at Ville de mont Resort and I must say, my experience was nothing short of exceptional. The staff at Ville de mont Resort are truly the heart of this establishment. From the moment I arrived, I was greeted by a team that not only spoke excellent English but also exuded warmth and hospitality. The receptionists, bellboys, restaurant staff, and housekeeping team all went above and beyond to ensure my stay was comfortable and memorable. A special mention goes to Annie, whose assistance with bus ticket reservations and transportation arrangements was invaluable. Despite some minor hiccups with luggage transportation, Annie's dedication to resolving the issue late into the evening truly exemplified outstanding customer service. The efficiency of the laundry service was commendable, and I was particularly impressed by the cleanliness of the room. Not a speck of dust could be found, even on the ceiling! The attention to detail in providing everything a guest might need during their stay was evident in every aspect, from amenities to itinerary arrangements, breakfast options, and even the convenient golf car transportation service within the property.

- My family and I had an AMAZING stay here. One of our party is physically disabled and they upgraded us to a room that was closer and more accessible to the main lobby. - Staff were incredibly helpful and kind. They gave many recommendations for activities, transport, food etc. They really did their best to make our stay comfortable and enjoyable. - Some of us only eat halal food or vegetarian food and the chef and kitchen really went the extra mile when it came to our dietary preferences. On the first day we weren't able to eat a lot of the 'hot dishes' in the breakfast buffet because they had meat. On the second day, the chef had prepared full dishes for us so that we could enjoy a full Vietnamese breakfast. It's one of the kindest and most thoughtful experiences I've had at a hotel. - Location is beautiful. When the weather was cold there's a beautiful mist surrounding the mountains and hotel. When the weather was warm, the sun shone very brightly and prettily across the landscape.

I feel inlove with Ville. I am so happy to see the choice of uniform they have the ethnicity look that I think represent their culture and the people in Sapa. I love the food, the setting, the presentation of it. The staff are very welcoming and comforting.

The fireplace and living room space was amazing, we loved it.